Conversational AI vs Chatbot: What’s the Difference
Chatbots vs Conversational AI: Which is best?- Agility CMS They operate on predefined rules, engaging users through predetermined pathways. Conversations are designed like decision-tree workflows, allowing users to select responses based on their needs. You can foun additiona information about ai customer service and artificial intelligence and NLP. Alternatively referred to as decision-tree, menu-based, script-based, button-based, or basic chatbots, represent…